David Colebourn | Development Director

David is an experienced professional in the construction industry, with a career spanning over three decades, starting as an apprentice electrician in 1994 and working for contractors around the NW of England. In 2006, David started an electrical contracting business working with local housing associations and property developers.

In 2010, David shifted his focus to property development and operational management, embarking on a fruitful partnership with a developer to acquire and develop HMOs. Building on this success, he expanded his operations in 2014 to include student halls and hostels in Liverpool city centre. Taking charge of a struggling portfolio of over two hundred student pods and studios on behalf of leaseholders and investors, David showcased his expertise by transforming the properties into profitable ventures, generating positive returns on investment.

In 2018, David's ambitious expansion efforts led to the acquisition of a prominent student accommodation building on Bold Street, a renowned location in Liverpool. Demonstrating his vision and adaptability, he successfully redeveloped the property into a captivating boutique hotel, which was completed just as the pandemic struck in 2020. Despite the challenging circumstances, Hotel 105, as it is now known, has emerged as a sought-after and distinctive venue in the vibrant Rope Walks Conservation Area.

David's unwavering resilience and strategic leadership during the pandemic have earned him recognition and admiration from suppliers and partners. Notably, a senior manager within Liverpool City Council has recommended him as "One of our developers that delivers." With his sights set on further acquisitions, David is poised to continue expanding his operations and leaving a positive mark on the dynamic property development landscape.

 

Jennifer Morris | Operations Director

Jennifer is a highly accomplished and dedicated Operations Director who is passionate about delivering exceptional service. With over fifteen years of experience in operational management, she brings a wealth of expertise to her role at VOYA. Jennifer is widely recognised for her resourcefulness, exceptional organizational skills, and outstanding leadership and team-building abilities.

Known for her keen ability to assess operational requirements, Jennifer consistently develops innovative solutions that drive cost reduction, revenue growth, and customer satisfaction. As a key member of the VOYA team, she oversees the operational department, ensuring that the company is consistently progressing towards its goals.

In addition to her role at VOYA, Jennifer is also the esteemed licensee for Hotel 105, further showcasing her entrepreneurial spirit and diverse skill set.

Jennifer Phillips | Relationship Manager

Jennifer is a seasoned investor who brings a wealth of experience to her role as a Relationship Manager on VOYA's board. With a successful tenure as Director at a client company from 2014 to 2022, she has a proven track record of fostering strong relationships.

Jennifer plays a pivotal role in facilitating seamless communication between VOYA's Directors and shareholders. Through the innovative VOYA Stakeholder Relationship Portal, she diligently provides monthly progress reports, ensuring that stakeholders are well-informed and engaged. Jennifer's unwavering commitment to efficient and effective communication reinforces the company's dedication to fostering a strong bond with its shareholders.

 

Louise Cross | General Manager

Louise is an award winning Hotel General Manager with over twenty five years of experience in the hospitality industry, twelve of these years in management with Hilton Worldwide Ltd. Louise has played an integral part in launching new hotels from inception, recruiting whole new teams, designing new training programs and bringing her wealth of experience to improve operations in all of her roles. Louise performs well under pressure with the ability to have an immediate impact on any business due to her drive and tenacity coupled with her professional and friendly manner.

Louise is extremely well organised with attention to fine detail, a team player and natural leader with a strong business focus and a great ability to problem solve. With excellent interpersonal and communication skills which she uses to bring the best out in any team that she works with, Louise brings positive and tireless energy to encourage others to work hard and succeed. Louise's accomplishments have been recognised and she was nominated twice and received the spirit of Hilton Hampton award and holds a Hilton Hotel Management Certificate with Hilton Worldwide.

Ozaz Abdelhafiz | Housekeeping Supervisor

Ozaz is a friendly and approachable hospitality professional with a strong work ethic and a passion for delivering exceptional customer service. Skilled in working within a team and independently, with a focus on efficiency and attention to detail.

She is a quick learner with a keen interest in expanding her knowledge and experience within the customer service & hospitality industry.

Ozaz is determined to go above and beyond for each guest and always has them prioritised.  She is keen to expand her role and take on other responsibilities to further challenge herself on personal development. 

 

Darissa Hodge | Customer Service

Darissa is a highly versatile individual with a can-do mindset, having worked in various workplaces throughout her career. Darissa's diverse experience includes roles in hospitality, customer service, and even participating in initiatives to help refugees by providing them with free food and water at the Apex hotel in London.

In her roles, Darissa excels at supporting her team members, being attentive, kind, and a keen observer, ensuring that tasks are completed efficiently.

Darrissa consistently demonstrates respect and helpfulness towards the guests she encounters in her everyday life. At Hotel 105, for example, she goes above and beyond to ensure that guests are satisfied with their stay, welcoming each person with great enthusiasm.

 

 

 

Elizabeth Molloy | Customer Service

Liz is an experienced receptionist with a strong passion for interacting with people. Her friendly demeanor and kind approach make her a natural at building positive relationships with others. Over the past 9 years, Liz has demonstrated ambition and a drive to achieve the best in her professional endeavors.

Liz is known for her hardworking nature and her ability to solve problems efficiently. She excels both as a team player and as an individual contributor, demonstrating adaptability and a positive attitude in all situations.

Outside of work, Liz enjoys spending time with her family and friends. She has a love for adventure and exploring new places, particularly when it involves trying new food. Liz's creativity shines through in her ability to generate innovative ideas and her enthusiasm for sharing them with others.

 

Guevara Rufyiri | Customer Service

Guevara is a new addition to the VOYA team, joining us as a Guest Service Agent. With a strong background in the communication sector, Guevara brings over five years of customer service experience to his new role in the hospitality industry.

We are happy to have Guevara on board, and we are confident that he can develop his skills in his new chosen sector. 

 

Head Office Location

VOYA LTD

VOYA SPV1 LTD

VOYA HOLDINGS LTD

TK Offices 134 Balcarres Road, Leyland, England, PR25 3ED

Contact VOYA

hello@voyauk.com

Important Information

Privacy Policy
Terms Of Use

© VOYA LTD 2023 |